Frightfully Inept 911 Call Center Launches Web Site, All is Fixed...

Frightfully Inept 911 Call Center Launches Web Site, All is Fixed...

...Not so fast.

911 center director Joe "I don't think there is anything to apologize for" Norwick and company have launched Dane911.com, an underwhelming attempt to placate an angry and disheartened public.  The Dane County 911 Call Center has been under fire following news of the botched call from the cell phone of slain UW-Madison student Brittany Zimmermann April 2.
 
"Welcome to the Dane County Public Safety Communications website!"  Exclamation point!  In the words of Bonnie Raitt, "don't patroniiiiiize me."  Are we really to believe this simple site has been in the works for "several months" as it states? 

"Dane 911.com links the public with important information that may some day help save a life," said Dane County Executive Kathleen Falk of the site. "It also offers an inside look at the hard work done every day by our 911 center professionals."

In more productive fashion, the Dane County Board is clamoring to hire more dispatchers as quickly as possible for the 911 center.  Amongst the resolutions at the Thursday County Board meeting was a motion to hire three new dispatchers.

Some "911 Facts" from the site:
"What do I do if I’m cut off after they answer?
Always try to call 9-1-1 back. Don’t wait for 9-1-1 call-taker to try to contact you. They may not have received your cell phone number in the initial 9-1-1 call and may need additional information."

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